Our contact information
By email:
contact@fairytalefavorsonline.com
By standard mail:
FairyTale Favors
516 N Ogden Ave #200
Chicago, IL 60622
admin@fairytalefavorsonline.com Shipping Information:
Most orders ship within 3-7 business days from when your order was placed. Product descriptions may provide an estimated ship time. Personalized products may require up to 10-12 days for processing.
We use UPS Ground for most shipping within the United States. We've found that UPS provides the best value and reliability for our customers.
We use the United States Postal Service to ship packages to APO and FPO addresses.
All orders delivered to Canadian addresses are shipped once weekly. We've found the most cost-effective way to ship to our Canadian customers is to consolidate shipments and minimize both import duties and taxes. Consolidation adds up to 5 additional days for shipping but results in a flat $16.95US additional charge for duties and taxes.
For all Canada shipments, any shipping charge under $50.00US (excluding $20.95US for duties and taxes) will be charged at the time of shipment. If the shipping charge exceeds $50.00US, you will be notified by email with the shipping quote. We ask that you review the quote and specifically approve the costs prior to processing for shipment.
At this time, we only ship within the United States and to Canada.
Refund, Returns and Cancellation Policies:
Guarantee/Returns
We pride ourselves in carrying high-quality items, and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return almost anything except personalized or edible items for any reason or no reason. We want you to be happy with the wedding favors you've purchased for your most special day!
Returns
Please send an email to admin@fairytalefavorsonline.com within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging.
Frequently Asked Questions:
1. Do you require a minimum on my order?
We have no minimum order requirement for most of our favors. If there is a minimum order, it will be indicated. Feel free to order a sample—and don't forget to ask us for ideas. We can help you select the perfect favor!
2. What if I need to place a rush order?
If you would like to request a rush order for any items, please email us during normal business hours(Monday through Friday, 8am to 8pm EST). We can ship 2nd day air or overnight in most cases and to most destinations for an additional charge. It will be our pleasure to accommodate you whenever possible.
Privacy Policy
FairyTale Favors Online is your shop for the most adorable party favors. We have unique favors for all occasions -- weddings, birthdays, showers and more!
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
7/21/2008
FairyTale Favors Online
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
This information is used such to fill orders, to contact buyers if they have questions, or to send email with special offers.
Our Commitment To The Security of Your Data
We are committed to your security, please be rest assured that your infomation will never be shared, sold, or bartered with any third party. Your information will solely be used for purposes pertaining to your order.
Contact Us
FairyTale Favors
516 N Ogden Ave.#200
Chicago, IL 60622
sara@fairytalefavorsonline.com